Questions & Answers
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Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.
Delivery charges for orders from the Online Shop?
Most of the products do not have any delivery charges.
Will you restock items indicated as “out of stock?”
We try our best to get back all out of stock products in stock.
Will I receive the same product that I see in the picture?
Yes, you will get the same product as you see in the picture.
Where can I view my sales receipt?
You can find your order details in your orders.
ORDERS AND RETURNS
Which product can be the return?
If we send defective product or broken then you can return it.
How do I add a gift receipt to an order?
If you want to gift your order you can add instructions in additional details in billing details.
We will be sent your order as a gift according to your instructions.
For More info you can contact us.
How long do I have to return an order?
You to submit a request within 48 hours after receiving the product.
When we received your request we will contact you.
How can I return an item?
Submit a request for return and return the product on our address (P-52,Laxmi Nagar II, Nayla Road Near Pashu Hatwara Chawand Ka Mand, Jaipur, Rajasthan 302027)
For more info contact us
What exactly happens after ordering?
We prepare your order and dispatch it to your given address.
How long will delivery take?
Orders will be delivered in 2 or more days after it ships.
How do we refund?
Refund will be issued within 48 hours.
Refund will receive 2-4 Business Days after issued refund.
You will get a refund on your payment option that you use for payment.
If we are not able to refund on your payment method we will ask refund method on given email. We can refund by NEFT, UPI, PayPal, and Paytm.
If you want refund by other methods contact to our support.
Which payment methods you can use for payments?
- PayPal (International Debit Card/ Credit Card)
- Paytm (Indian Debit Card/ Credit Card, UPI, Net Banking, Paytm Wallet)
- PayUMoney (Debit Card/ Credit Card, UPI, Net Banking, Wallets)
How much you get as a refund?
The refund amount depends on your product and payment option.
We do not refund Tax amount because we need to pay some charges to payment getaways.